Last updated: 11 March 2026
Carhoo Group Limited (“we,” “us,” or “our”) operates the Checkoo! app and is committed to protecting your privacy. We are registered with the Information Commissioner’s Office (ICO) in the United Kingdom as a data controller, demonstrating our commitment to GDPR compliance. ICO Registration Number: 00018604329
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using Carhoo! you agree to the practices outlined in this Privacy Policy. If you do not agree, please discontinue use of the app.
Information We Collect
Personal Information
We may collect the following types of personal data:
• name
• email address
• account login details
• vehicle registration searches
• purchased vehicle reports
• usage data relating to how the website or app is used
Anonymous Data
We also collect anonymous information to improve the app:
App Usage Data: Analytics on how you interact with Checkoo!.
Device Information: Including your operating system, app version, and device type.
Vehicle Registration Searches
When you request a vehicle report, the vehicle registration number you enter is processed in order to generate the report.
These searches may be stored in your account so that you can access your reports in the future.
Reports represent information available at the time they were generated and may become outdated over time.
User Accounts
If you create a Checkhoo! account, we store your account details so that you can log in and access your reports.
Vehicle reports may remain associated with your account indefinitely unless you request deletion.
Payments and Transaction Data
Payments for vehicle reports may be processed through:
• Stripe
• Apple App Store
• Google Play
Checkhoo does not store full payment card details.
Payment providers process your payment information according to their own privacy policies.
Data from Third-Party Providers
To generate vehicle reports, vehicle registration searches may be shared with third-party vehicle data providers including VDI Check and other data partners.
These providers return vehicle information which is used to create the report you receive.
How We Use Your Data
We use personal data to:
• provide vehicle reports
• manage user accounts
• process purchases and transactions
• improve our services and website performance
• communicate with users about their accounts or purchases
Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
Contract – to provide the vehicle report service you request
Legitimate interests – to improve our services and prevent misuse
Legal obligations – where we must comply with legal requirements
Data Retention
Account information and vehicle reports may be stored indefinitely within your account.
Vehicle report information represents the data available at the time the report was generated and may change over time.
You may request deletion of your personal data by contacting us.
Cookies and Analytics
The Checkhoo! website may use cookies and analytics tools such as Google Analytics to understand how users interact with the service and to improve performance.
Cookies help us analyse usage patterns and improve the user experience.
You can control cookies through your browser settings.
Sharing Data with Partners
We may share data with trusted service providers including:
• vehicle data providers (such as VDI Check)
• payment processors
• analytics providers
We only share data where necessary to provide the service or operate the platform.
Data Security
We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss or misuse.
However, no internet service can guarantee complete security.
Your Rights
Under UK GDPR you have rights including:
• the right to access your personal data
• the right to request correction of inaccurate data
• the right to request deletion of your data
• the right to restrict or object to processing
• the right to data portability
You may exercise these rights by contacting us.
You also have the right to complain to the Information Commissioner’s Office (ICO).
GDPR Compliance
We are registered with the Information Commissioner’s Office (ICO) as a data controller.
ICO Registration Number 00018604329
If you are located in the European Union, you have the following rights under GDPR:
Access Your Data: Request a copy of the data we hold about you.
Correct Your Data: Update or correct inaccuracies in your personal data.
Port Your Data: Request a portable copy of your data.
Delete Your Data: Request that we delete your data, subject to legal obligations.
To exercise these rights, contact us at support@carhoo.com
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email. The effective date of the latest version will always be noted at the top of this document.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@checkhoo.com
Address: If you have any questions about this Privacy Policy, please contact us at: Carhoo Group Limited 167–169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom